Augmenting your online shopping experience with RGS customer care

RGS offers to provide its customers a secure, reliable and smooth online shopping experience. However, despite our best efforts, if there are issues we assure to resolve them on priority.

Your feedback is important to us. Kindly write to us with any complaints, suggestions or comments you may have at  You can reach us at our customer care number ( 011 - 25081088) 9:30 am to 5:30 pm Monday to Friday, or you may email us at

We will make all attempts to respond ASAP.

You may contact our customer care for anything pertaining to online shopping at Customer care caters to:

  1.     Password related queries;
  2.     Login related queries;
  3.     My account/profile change queries;
  4.     Payment related queries;
  5.     Product-related queries;
  6.     Website navigation related queries;
  7.     Pricing, promotion, discount related queries;
  8.     Delivery related queries; or
  9.     Anything that the customer may wish to clarify about

In any communication with us kindly provide information such as Order Number, Invoice number etc. for a prompt and effective response. The information you provide also eases traceability.

In addition, you can visit the FAQ Section. A list of Frequently Asked Question (FAQ) with our answers to them has been compiled for your assistance and faster resolution of your queries.